Cancel My Order

Last updated: May 29, 2026
Applies to customers in: United States, United Kingdom, France, Germany, Australia, Spain, Canada, Italy, Belgium, Portugal
Currency: USD

At Sunysport, we understand that plans can change. This Cancellation Policy explains when an order may be canceled, how to request a cancellation, and how refunds are handled for orders placed through https://sunysport.com.

This policy applies to customers in the United States, Canada, United Kingdom, France, Germany, Spain, Italy, Belgium, Portugal, and Australia.

All amounts are processed and refunded in U.S. Dollars (USD).

Cancellation Eligibility

Orders may be canceled within 24 hours of checkout, provided the order has not yet entered fulfillment or been handed to a shipping carrier.

Once an order has entered processing, packaging, shipment preparation, or carrier pickup, cancellation may no longer be available.

If cancellation is no longer possible, customers may still be eligible for a return after delivery in accordance with our Return & Refund Policy.

How to Request a Cancellation

To request a cancellation, please contact us as soon as possible and include:

Order Number
Name used for the order
Email address used at checkout

For faster processing, please use the subject line:

Cancel Order #[Order Number]

Cancellation requests may be submitted through:

Email: [email protected]

or the contact form available on our Website.

Approved Cancellations

If a cancellation request is approved, a full refund will be issued to the original payment method.

Refunds are initiated within 7 business days after cancellation approval.

Depending on your payment provider, additional processing time may apply before funds appear in your account.

Orders That Cannot Be Canceled

Cancellation is generally unavailable if:

The order has already shipped
The shipment has been accepted by a carrier
Export or customs processing has already begun (where applicable)
The order has already entered fulfillment and packaging stages

In these situations, customers may review our Return & Refund Policy for available options after delivery.

Order Changes

Requests to modify shipping addresses, contact information, or product selections should be submitted within the same 24-hour cancellation window.

While we will do our best to accommodate changes, modifications cannot be guaranteed once order fulfillment has begun.

If We Cancel an Order

In rare circumstances, Sunysport may cancel an order due to:

Product unavailability
Inventory discrepancies
Payment verification issues
Suspected fraud
Technical or pricing errors

If we cancel an order, a full refund will be issued to the original payment method.

Consumer Rights

Nothing in this policy limits any rights provided under applicable consumer protection laws.

Customers in the European Union, United Kingdom, Canada, Australia, and other jurisdictions may have additional rights that apply under local law.

Contact Us

Address: 2553 Summit Avenue, Plano, TX, 75074

Phone: +1 (214) 676-4927

Email: [email protected]

Support Time: Mon–Sun: 8:00 AM-5:00 PM CST